Frequently asked questions
General Questions
How do I use Source Files?
How do I use Source Files?
In case of adding socials or labels, it can be done using the streaming software with a text tool. If you want to change the specific layer, contact us for assistance. We will adjust it to your liking.
How do I get the product?
How do I get the product?
After a successful purchase, the download link is sent to your email address, as well as to your library, if you simply log in or register with the same email address that was used for the purchase.
What are stream overlays?
What are stream overlays?
Stream overlays are essential graphics that overlay your stream footage, enhancing its visual appeal and facilitating viewer interaction on platforms.
How can I contact support?
How can I contact support?
To get in touch with support after making a purchase, you can use the built-in ticketing system. Simply visit the contact page to submit your details, and we will get back to you
Frequently asked questions
Stream Overlay
Is the Stream Overlay animated?
Is the Stream Overlay animated?
Yes — our products are animated, and they’re fully optimised for OBS and similar streaming software.
Is the Stream Overlay compatible?
Is the Stream Overlay compatible?
OBS Studio, Streamlabs OBS, Stream Elements, Streamlabs. Kick, YouTube, and Twitch without worrying.
Can I customize the Stream Overlay?
Can I customize the Stream Overlay?
Yes — customization is absolutely possible. We can tailor the product to meet your specific needs and make any necessary adjustments you request.
How can I contact support?
How can I contact support?
To get in touch with support after making a purchase, you can use the built-in ticketing system. Simply visit the contact page to submit your details, and we will get back to you
Frequently asked questions
Payments
What payment methods are accepted?
What payment methods are accepted?
Only PayPal and debit cards are available at the moment.
Can I pay without a PayPal account?
Can I pay without a PayPal account?
Yes. PayPal allows guest checkout, so you can pay with your debit card even if you don’t have a PayPal account.
What currencies do you accept?
What currencies do you accept?
PayPal automatically handles currency conversion, so you can pay in your local currency.